Of all the inventions that truly revolutionised modern life, the Internet surely ranks among the top 5 when it comes to utility. Its earlier use was restricted only to communication via email and Instant Messenger (IM), but slowly, it began to expand its reach into other areas as well. Continue reading “How technology has played a part in improving personal banking services”
Tag: Banking and Financial Systems
Customer service is playing an important role in the BSFI sector. Some of the service orientation is introduced in BFSI through extensive customer relationship management systems and advanced analytics. These systems appear at the background and facilitate the front end service providers to deliver a personally crafted service experience based on needs. If one walks into any bank today, tellers and personal bankers provide an extensive service orientation and help the customer feel empowered into making any decision. Further personal bankers these days help the customers through processes of onboarding, engagement, problem redressals and discovery. Continue reading “Buying Insurance Online is now Simpler – Click to Insure”
Opening a Fixed Deposit account is something of importance in today’s economy. But, how does one ensure that their FD gets them the best possible returns? Read on to find out.
Fixed Deposit accounts are a type of savings account that functions on a fixed interest rate for a predetermined period of time. Once the account matures, the interest is then credited to you, the investor. Fixed Deposit rates in India are constantly fluctuating, so if you opened your FD at a reasonable interest rate, then you probably have nothing to worry about. However, here are a few ways to improve your returns from your FD. Continue reading “7 secrets to improve your Fixed Deposit interest”
RBI has ordered Indian Banks to develop a stronger focus in terms of capabilities to combat cyber crimes. The increasing role of ICTs in the indian banking industry is highlighted in this statement. It is interesting to note that RBI has recently frame the policy which insurance the need for Indian banks to have a dedicated focus for combating Cyber crimes. Indeed this is evident the way recently RBI has his structured its internal organisation to include a CIO heading at its top management who has a very strong focus on cyber security with decades of experience in the domain. Continue reading “RBI decision highlights the increasing role of ICTs in Banking Sector”