Category: Management

The Smart Workplace Is Going Physical: How Everyday Office Tools Are Becoming Connected

The Smart Workplace Is Going Physical: How Everyday Office Tools Are Becoming Connected

When businesses discuss digital transformation, the conversation usually revolves around software. Cloud platforms replace local servers, artificial intelligence assists employees with everyday tasks, and automation moves information between applications without manual intervention.

Continue reading “The Smart Workplace Is Going Physical: How Everyday Office Tools Are Becoming Connected” →
Top 2% Researchers List – Indian Subset

Top 2% Researchers List – Indian Subset

The top 2% list of Researchers is out again. have created a publicly available database of top-cited scientists that provides standardized information on citations, h-index, co-authorship adjusted hm-index, citations to papers in different authorship positions and a composite indicator (c-score). Separate data are shown for career-long and single recent year impact. Metrics with and without self-citations, ratio of citations to citing papers, retracted papers (based on Retraction Watch database) and citations to/from retracted papers are also shown to facilitate mapping of potential research integrity issues. Scientists are classified into 20 scientific fields and 174 sub-fields (Science-Metrix classification). Field- and subfield-specific percentiles are also provided for all scientists with at least 5 papers.

Continue reading “Top 2% Researchers List – Indian Subset” →
Agency vs. Partner Model: Which Actually Fits Thai Online Sellers?

Agency vs. Partner Model: Which Actually Fits Thai Online Sellers?

Every growing online seller in Thailand eventually faces the same build-or-buy decision about marketing. Building in-house means salaries, management overhead, and a hiring market where good e-commerce marketers are scarce and expensive. Buying means choosing between two models that look similar on a proposal but behave very differently over twelve months: the traditional agency and the partner model. The difference isn’t branding. It’s structured how the work is scoped, how the incentives point, and who carries the thinking. Choosing wrong doesn’t just waste a retainer; it costs a year of compounding you don’t get back.

Continue reading “Agency vs. Partner Model: Which Actually Fits Thai Online Sellers?” →

Generative AI in Consulting – A fictitious case study

This case study examines the growing use of Generative Artificial Intelligence (GenAI) in management consulting and highlights the risks that arise when AI-generated outputs are used without adequate human oversight. Consulting firms increasingly adopt GenAI tools to accelerate report development by automating tasks such as research synthesis, data analysis, drafting report sections, and generating visual elements including charts, diagrams, and market forecasts. While these technologies improve efficiency and reduce project timelines, they also introduce challenges related to accuracy, transparency, and professional accountability. The case focuses on a fictitious consulting firm, Alpha Consulting, which used GenAI extensively to develop a market entry strategy report for its client, RetailCo. Although the report was delivered quickly, the client identified several issues, including fabricated references, inconsistent market statistics, generic analysis, and AI-generated images that did not meet consulting standards or reflect the client’s context. As a result, the client questioned the credibility of the report and refused to pay the consulting fee. The case highlights the socio-technical challenges associated with AI-augmented knowledge work and emphasizes the importance of AI governance, human validation, and contextualized visualizations. It argues that responsible adoption of GenAI in consulting requires strong quality control processes, transparent communication with clients, and careful integration of realistic, data-driven visual elements to maintain trust and professional integrity.

Continue reading “Generative AI in Consulting – A fictitious case study” →
FinAxis Technologies: A Case about Migrating from Monolithic ERP to Microservices in a Regulated Fintech Environment

FinAxis Technologies: A Case about Migrating from Monolithic ERP to Microservices in a Regulated Fintech Environment

Note: This is a hypothetical case study for classroom discussion in the course Management Information Systems. The objective is to teach students learn about cloud computing ERP and challenges in emerging models of ERP adoption in enterprise applications. This is not a real case study.

Continue reading “FinAxis Technologies: A Case about Migrating from Monolithic ERP to Microservices in a Regulated Fintech Environment” →
Why Tracking Near Misses Is Just as Important as Reporting Accidents

Why Tracking Near Misses Is Just as Important as Reporting Accidents

Workplace safety programs traditionally concentrate on recordable injuries and accidents. While this focus is necessary for compliance and immediate response, it often overlooks a rich source of preventative data: near misses. These events, which could have caused harm but did not, provide critical insights into operational risks. Ignoring them means missing valuable opportunities to prevent future accidents before they happen.

Continue reading “Why Tracking Near Misses Is Just as Important as Reporting Accidents” →
How to Choose the Right Enterprise Content Management System for your Business?

How to Choose the Right Enterprise Content Management System for your Business?

In an information-driven world, how a company manages its documents, content, and data can make or break its effectiveness. Enterprise Content Management (ECM) systems help companies organize, store, protect, and access information, both within and across departments and geographies.

Continue reading “How to Choose the Right Enterprise Content Management System for your Business?” →
3 Reasons Your Employees Feel Demotivated in the Workplace

3 Reasons Your Employees Feel Demotivated in the Workplace

Employee motivation can fluctuate due to various factors. While workplace dynamics differ among departments and positions, recognizable trends often emerge that require fundamental solutions. By analyzing these patterns thoughtfully and implementing practical adjustments, workplace engagement can be enhanced.

Continue reading “3 Reasons Your Employees Feel Demotivated in the Workplace” →