Tag: Smart Technologies

How is AI used in Operations Management

Abstract: In this digital era, data is the new oil and artificial intelligence (AI) is the new electricity, which is needed in different elements of operations management (OM) such as manufacturing, product development, services and supply chain. This study explores the feasibility of AI utilization within an organization on six factors such as job-fit, complexity, long-term consequences, affect towards use, social factors and facilitating conditions for different elements of OM by mining the collective intelligence of experts on Twitter and through academic literature. The study provides guidelines for managers for AI applications in different components of OM and concludes by presenting the limitations of the study along with future research directions.

Grover, P., Kar, A.K. & Dwivedi, Y.K. Understanding artificial intelligence adoption in operations management: insights from the review of academic literature and social media discussions. Ann Oper Res (2020). https://doi.org/10.1007/s10479-020-03683-9AI_OperationsManagement

This article explores the utilization of the AI in different elements of the OM, manufacturing, product development, services and supply chain through academic literature and expert (workers, professionals, corporates & organizations) opinion on Twitter. Through the study, authors attempted to expand the knowledge of managers and organization on AI utilization within an enterprise by combining academic literature and practice driven discussions in social media.

A systematic literature review has been undertaken in academic literature to address the propositions developed for our study. The though behind undertaking the systematic literature review is that it will capture the state of literature that is well developed and established with fair degree of accuracy at the cost of recency. To address recency, data collection has been done in Twitter where extraction step in Twitter is followed by data pre-processing step. The pre-processing sub-steps includes data transformation, storing of data, data reduction and data cleaning. For data analysis, descriptive analysis and text analytics had been used. Descriptive analysis provides the first level insights into the data by applying the simple functions such as count, sum, mean, median and mode. Text analytics extracts information from textual data. The collective complementary intelligence of different stakeholders, namely academia and practitioners, have been used in this study to build and validate propositions by taking inputs from complementary sources and validating them through an triangulation like approach, conceptual, practical and innovation.

Now we attempt to summarize the insights extracted from academic literature and social media analytics on Propositions 1a, 1b, 2a, 2b, 3a, 3b, 4a and 4b. AI utilization factors had been framed by getting inspiration from model of PC utilization constructs, job-fit, complexity, long-term consequences, affect towards use, social factors and facilitating conditions.

For Proposition 1a academic literature gives a positive signal on usage of AI for big size product inspection. Usage of AI will enhance the product quality. Academic literature indicates usage of AI as quality deployment function will be beneficial for large scale production. Especially when humans get exhausted, then AI powered system will play a great role in maintaining product quality standards, which is in line with literature which indicates AI usage for inspection reduces cost and time spent on the inspection. On social media experts were discussing on service robots and AI powered drone usage for inspecting steel structures and wind turbine respectively. For Proposition 1b exact use cases were not available but there were tweets in which usage of software’s XRC and NDT had been discussed for creating professional inspection reports.

Academic literature indicates AI implementation on ERP is best suited for MNCs working across the world, which may lead to minimization of resources and improving overall productivity. The biggest hurdle in implementation is selection of data sources or to apply on which databases or data warehouses maintained by organizations. Explainability of difference of outcome to internal employees may also be a challenge. Another hurdle in implementation is that AI algorithms for big data, characterized by high volume, variety, veracity and velocity, have to demonstrate maturity. On social media, experts have positive opinion on AI algorithm usage for learning and identifying core capabilities of an organization. Some experts had highlighted AI utilization with an organization will make the organization “smart” as well as hyper productive. This will subsequently will help the organization in developing digital business and innovation.

Literature indicates AI implementation for internal and external stakeholders is ideal for those mature organization who really wants to capture the large segments of the market. Appropriate suggestion by the AI algorithm for each customer is the challenging job for the recommender system. Academic literature contains positive as well as negative examples for using AI powered system for customer relationship management. On Twitter, experts did not have significant differences among positive and negative opinion regarding the use of AI for connecting with external or internal stakeholders. Experts on Twitter had indicated natural language processing and deep learning will facilitates the AI implementation for  enhancing customer experiences.

Literature indicates implementation for upstream supply chain will be demanding in the situations where budget is under consideration. AI implementation will lead to reduction in procurement costs by providing employees with diverse and different options. For downstream supply chain, AI implementation may be favourable when organizations are launching new products. AI will help the organizations in elicitation of requirements and as well as predicting what will be costumer’s preference among requirements in future and may help in new product development. Employee and customer rigidity is the biggest hindrance in AI implementation in the upstream and downstream activities, which is in line with literature finding. Experts on Twitter holds positive opinion on implementing AI in upstream and downstream supply chain management within an enterprise. They reveal that such an AI implementation within supply chain can be augmented through the use of blockchain.

Eliminating Broker Fraud: Trading in the Blockchain

Blockchain refers to a shared, distributed, and immutable ledger that records transactions and tracks tangible or intangible assets. You can think of it as a type of operating system that runs various applications. 

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Risks and Benefits of Installing APK Files on your Android phone

Almost all Android users have heard about the existence of APK files and many may have wondered what it stands for. However, it is essential to know about them if one wants to download apps that are not normally available on the Play Store. In fact, there is a multitude of applications which are available through APK files only and not anywhere else.

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Recommendation Systems for Interactive Multimedia Entertainment

Abstract: In the era of internet has embarked on World Wide Web for searching or knowing any information about any topic which has resulted in humongous information load. Access to open source creates ever-growing content on web, where user will succumb to thousands of arrays of options available, when seeking for any product or services. As the entertainment industry is no way an exception, optimization of user’s choice is of utmost importance.

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Realizing digital identity in government: Prioritizing design and implementation objectives for Aadhaar in India

Title: Realizing digital identity in government: Prioritizing design and implementation objectives for Aadhaar in India

Journal: Government Information Quaterly

DoI: https://doi.org/10.1016/j.giq.2019.101442

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Three Tools for On-the-Go Entrepreneurs

In today’s world, the entrepreneur is faced with multiple tools to help them work more efficiently than ever before. Whether developing their own startup company or working on a side hustle, enterprising folks need to look to technology and other startups to help them work in ways that are leaner, more flexible and internet-based. Streamlining costs and making operations scalable are increasingly becoming more important. Here are three tools to help you take your business into the future.

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The Benefits of Employee Mentoring

Mentoring software is a new trend that many businesses are choosing to adopt thanks to the numerous benefits it can offer, both in terms of business profitability and employee welfare. Here, we take a look at exactly what these benefits are, so that you can decide whether or not your business should invest in it.

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Research Associate opening in IIT Delhi

There is a project opportunity in IIT Delhi in the domain of Gamification of Cyber Security. This project is under the INSPIRE scheme of DST. The person needs to have a good academic background and skills surrounding programming in C#. BTech in Computer Science / Information Technology from a good institute is required (MTech preferred). Please send your CV to arpankar@iitd.ac.in Salary 30k/month plus, (40K for MTech) depending on background and skills. Candidates if good, can extend their research skills, for pursuing PhD, if they meet eligibility criteria.
#cybersecurity #programming 

6 Effective and Simple Tips for the Mobile App Developers of Fintech

Fintech is one of the important terms that are used for describing those companies, which are operating in the sector of financial technology. It is related to the small size startup organizations, which are responsible for developing innovative as well as technological solutions in diverse areas.

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How To Deal With Negative Reviews And Improve Your Online Reputation

Research shows that 57 percent of customers will not patronize a business with less than a 4-star rating online. This means that if previous customers gave your business unfavorable feedback, any future transactions will be affected. Negative reviews will also prevent you from impressing your potential clients. If you have already incurred negative feedback online, you can still regain a favorable reputation by following these helpful tips.

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Effects of successful adoption of information technology enabled services in proposed smart cities of India: From user experience perspective

The purpose of this paper is to understand the effects of successful adoption of information technology (IT)-enabled services to be provided in the proposed smart cities of India from end-user-experience perspective.

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