For the last few years, the AI industry has behaved like a teenager at a gym: bigger, bigger, bigger. Every new language model arrived with more parameters, more data and a bigger electricity bill than the last. Then a quiet rebellion began. Researchers started asking a very Indian question: “Kitna deti hai?” How much performance do we actually get for every rupee of compute? The answer gave rise to Small Language Models, or SLMs. These are the compact, fuel-efficient cousins of giant models like GPT or Claude. They will not win a trivia contest against their big relatives, but they can run on your laptop, answer in a blink, and keep your data at home. In this post, let us open the bonnet and see what SLMs are, how they work, and why businesses are suddenly so fond of them.
Continue reading “Small Language Models: Big Brains in Small Packages”SLMs vs RAG: Small Brains, Big Libraries
The Great GenAI Mix-up
In every boardroom discussion on generative AI these days, two acronyms get thrown around like confetti at a Delhi wedding: SLMs and RAG. Someone says, “We should go for an SLM,” someone else says, “No, RAG is better,” and everyone nods wisely while quietly Googling both under the table. Here is the twist. Comparing Small Language Models (SLMs) with Retrieval-Augmented Generation (RAG) is a bit like comparing a compact car with Google Maps. One is the vehicle; the other is a way of finding where to go. They solve different problems, and understanding that difference is exactly what helps managers make smarter AI investments.
Continue reading “SLMs vs RAG: Small Brains, Big Libraries”How do People Bounce Back from Digital Stress
It starts innocently. A notification at 7:15 a.m. A Slack message during breakfast. Three video calls back to back, a software update that breaks your favourite spreadsheet, a password that expires at the worst possible moment, and an inbox that seems to refill itself every time you blink. By evening, you are not physically tired, but you feel like a smartphone at 3 percent battery, dimmed and desperately looking for a charger.
Continue reading “How do People Bounce Back from Digital Stress”My Chatbot Has a Best Friend – Ways AI Tries to Feel Human
Imagine you open an app and an animated character you have been chatting with sends you a message: “So, my friend XXX was playing dodgeball in P.E. class, and while trying to dodge the ball, he tripped and fell. Oh gosh.” You chuckle. Poor XXX. You type back, “Is he okay?” and before you know it, you have exchanged twenty messages about a gym class that never happened, involving a boy who does not exist, told by a character who is entirely made of code.
Continue reading “My Chatbot Has a Best Friend – Ways AI Tries to Feel Human”The Smart Workplace Is Going Physical: How Everyday Office Tools Are Becoming Connected
When businesses discuss digital transformation, the conversation usually revolves around software. Cloud platforms replace local servers, artificial intelligence assists employees with everyday tasks, and automation moves information between applications without manual intervention.
Continue reading “The Smart Workplace Is Going Physical: How Everyday Office Tools Are Becoming Connected”Sorry, the Bot Messed Up: When Customer Service Staff Blame the AI
Every office has that one colleague. The report is late, and it was the printer. The meeting was missed, and it was the calendar app. The client email went to the wrong person, and it was, naturally, autocorrect. Humans have been blaming machines for as long as there have been machines, and probably blamed the weather before that. But what happens when the machine sitting next to you at work is an AI chatbot that talks to the same customers you do? It turns out you now have the perfect scapegoat: a colleague who never argues back.
Continue reading “Sorry, the Bot Messed Up: When Customer Service Staff Blame the AI”When Every Freelancer Sounds Like ChatGPT, Who Gets the Job?
Picture a small business owner in Nashville, or Noida, who needs a logo for her new bakery. She posts the job on a freelancing platform before her morning coffee. By lunchtime, forty proposals have landed in her inbox. Each one is beautifully written. Each one says the freelancer is “passionate about bringing your vision to life.” Each one promises “attention to detail” and “timely delivery.” She reads ten of them and realises, with growing despair, that she cannot tell a single applicant apart. It is a bit like speed dating where everyone has rehearsed the same script from the same self-help book.
Continue reading “When Every Freelancer Sounds Like ChatGPT, Who Gets the Job?”How Generative AI Is Rewriting the Insurance Playbook
Insurance has always been a business of words and numbers. Policies, endorsements, exclusions, claim forms, adjuster notes, medical reports, loss histories: the industry runs on mountains of documents that humans have spent decades reading, summarising and re-keying. That is exactly why generative AI, a technology built to read, write and reason over language, is landing in insurance with unusual force.
Continue reading “How Generative AI Is Rewriting the Insurance Playbook”Pinterest Keywords for Beginners: 8 Questions Answered
Search for “small kitchens” on Pinterest, and you will see how the autofill function completes the rest of your sentence for you. This is what Pinterest is all about. It is basically a search engine which uses images to search instead of keywords.
Continue reading “Pinterest Keywords for Beginners: 8 Questions Answered”Top 2% Researchers List – Indian Subset
The top 2% list of Researchers is out again. have created a publicly available database of top-cited scientists that provides standardized information on citations, h-index, co-authorship adjusted hm-index, citations to papers in different authorship positions and a composite indicator (c-score). Separate data are shown for career-long and single recent year impact. Metrics with and without self-citations, ratio of citations to citing papers, retracted papers (based on Retraction Watch database) and citations to/from retracted papers are also shown to facilitate mapping of potential research integrity issues. Scientists are classified into 20 scientific fields and 174 sub-fields (Science-Metrix classification). Field- and subfield-specific percentiles are also provided for all scientists with at least 5 papers.
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